PURPOSE:Sector Training remarkably addresses both the needs of the employer as well as the employee. Assuring that all job seekers possess the matching skills, knowledge and know how to get the job done and excel professionally. Furthermore, it gives confidence to the employer that the perfect
employee was hired. All employers and employees serve a purpose and as Arbor's Work Advantage Program implement Sector Training into its curriculum, trainees will now have the opportunity to gain the qualifications that will lead to job and/or career retention and success. While employers will be assured that the job seeker(s) are right for the job and viewed as an asset to the company. Each sector training accelerated course will last for one (1) week and will consist of; theoretical, educational, practical, role playing using reality based customer service scenarios, and questions and answers. Furthermore, the Arbor Work Advantage team will collaborate with sector professionals who will serve as motivation/career speakers to further encourage, energize and provide hands on insight to the trainees. Upon successfully completing Arbor's Work Advantage sector training, trainees will be awarded certificates recognizing them as being work ready. This will enable trainees to make a smooth transition from training to employment. Our kick off date is set for June 16, 2008 at HELP 1 USA in the MULTI PURPOSE ROOM at 10:00 AM. The focus will be "CUSTOMER SERVICE 101". Refreshments will be served. See you there!
Arbor's Work Advantage Program, will focus on and provide sector training in the following industries;
* Customer Service 101 (JUNE 16, 2008) AT 10:00 AM (Multi Purpose Room)
* Secretarial Legal
* Receptionist and Information Clerks
* Telemarketers
* Housekeeping/Maids
* Cashiers
* Waitresses
* Food Service
* Janitor and Cleaners
* Sales
Written By: George Billips (Field Manager)
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